Terms of Service - Launch Ramp

Effective Date: 08/11/2025

1. Acceptance of Terms

By purchasing, accessing, or using the Launch Ramp Program or The Collective subscription (collectively, “Services”), you (“User,” “Student,” or “you”) agree to be legally bound by these Terms of Service (“Terms”) and our Privacy Policy. These Terms constitute a binding agreement between you and Launch Ramp (“we,” “us,” “our,” or “Company”). If you do not agree to these Terms, you must not purchase, access, or use our Services.

Your acceptance of these Terms occurs when you: (a) click “I agree” or similar buttons during registration; (b) complete a purchase; (c) access any course materials; or (d) participate in any program activities.

2. Services Provided

2.1 Launch Ramp Program

The Launch Ramp Program is a comprehensive 6-week training program that includes:

Access to proprietary video training modules and course materials
Six (6) weekly live Q&A calls conducted via video conference
Six (6) weekly accountability group sessions with other participants
Access to our private community
Downloadable templates, scripts and business documents
Email support during the program period

Program start dates, call schedules, and specific deliverables are communicated upon enrollment. Live sessions are recorded for your convenience, but attendance at live sessions is strongly encouraged and required for money-back guarantee eligibility.

2.2 The Collective (Monthly Subscription)

The Collective is an ongoing monthly subscription service available exclusively to Launch Ramp Program alumni that provides:

Continued access to the private community
Monthly accountability group sessions
Monthly live Q&A calls with program instructors
Access to current and updated course materials and new content as released
Ongoing email support for business questions
Networking opportunities with other independent consultants

The Collective is a month-to-month subscription service that automatically renews until cancelled.

3. Payment Terms

3.1 Launch Ramp Program Pricing

The current price for the Launch Ramp Program is $4,700 USD. This fee may be paid:

In full upon enrollment, or
Via buy now, pay later options at checkout (plus interest set by the third party processor, such as Klarna)

Payment plan terms, if available, will be specified during checkout.

3.2 The Collective Pricing

The Collective subscription is priced at $97 USD per month. This fee is automatically charged to your payment method on file on the same date each month. Price changes, if any, will be communicated 30 days in advance.

3.3 Payment Processing

All payments are processed securely through our third-party payment processors. You authorize us to charge your designated payment method for all applicable fees. You are responsible for ensuring your payment information remains current and valid.

3.4 Taxes

All prices are exclusive of applicable taxes, duties, or fees imposed by taxing authorities. You are responsible for payment of all such taxes, duties, or fees.

3.5 Currency

All fees are charged in United States Dollars (USD). If your bank or payment processor charges currency conversion fees, you are responsible for such charges.

4. Money Back Guarantee (Launch Ramp Program Only)

4.1 Guarantee Coverage

We offer a money-back guarantee exclusively for the Launch Ramp Program. The Collective monthly subscription is NOT covered by this guarantee.

4.2 Qualification Requirements

To qualify for a full refund, you must satisfy ALL of the following requirements:

Complete Module Participation: Successfully complete 100% of all online training modules within the designated 6-week program period
Assignment Completion: Complete ALL action items, assignments, and homework specified within the training modules
Live Call Attendance: Attend at least four (4) of the six (6) scheduled live Q&A calls
Accountability Session Attendance: Attend at least four (4) of the six (6) scheduled accountability group sessions
Timely Request: Submit your refund request no earlier than six (6) weeks after your program start date and no later than thirty (30) calendar days thereafter.
Good Faith Participation: Demonstrate genuine effort and participation throughout the program

4.3 Refund Request Process

To request a refund, you must email [email protected] with the following documentation:

Attendance verification for required calls and sessions (we will verify against our records)
A detailed written explanation of why the program did not meet your expectations
Specific feedback on what aspects of the program were insufficient

Upon receipt of your initial refund request, we will respond within 5 business days requesting additional documentation to verify completion of all program requirements, including:

Documentation and/or screenshots of all completed assignments and action items as specified in the course materials

You will have 7 business days from our request to provide all required documentation. Incomplete documentation packages will result in refund denial.

4.4 Refund Processing

Approved refunds will be processed within thirty (30) business days of approval. Refunds will be issued to the original payment method used for purchase. We reserve the right to deny refund requests that do not meet all qualification requirements or that we determine were made in bad faith.

4.5 Post-Refund Access

Upon processing a refund, your access to all Launch Ramp materials, communities, and future communications will be immediately terminated.

5. Cancellation and Subscription Management

5.1 The Collective Cancellation

You may cancel your Collective subscription at any time by sending an email to [email protected] with “Cancel Subscription” in the subject line. Include your full name and email address used for registration.

Cancellations take effect at the end of your current billing cycle. You will retain access to all Collective benefits through the end of your paid period. No partial refunds are provided for cancelled subscriptions.

5.2 Failed Payments

If your payment method fails, we will attempt to process payment up to eight (8) times over a fourteen (14) day period. If payment cannot be processed, your access to The Collective will be suspended until payment is resolved.

5.3 Price Changes

We reserve the right to modify subscription pricing with thirty (30) days advance notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

6. Intellectual Property Rights and License

6.1 Proprietary Content

All course materials, including but not limited to videos, audio recordings, written materials, templates, worksheets, graphics, software, and other content (“Content”) are proprietary to Launch Ramp and protected by United States and international copyright laws. Our Content represents valuable trade secrets and proprietary information.

6.2 Limited License Grant

Upon payment, you are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Content solely for your personal, non-commercial use in connection with your participation in our programs. This license does not grant you any ownership rights in the Content.

6.3 Prohibited Uses

You expressly agree that you will NOT:

Copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for commercial or public purposes
Share your login credentials with any third party or allow others to access your account
Record, screenshot, download, or create derivative works from any video content, live sessions, or proprietary materials
Upload, share, or distribute any portion of our Content on social media, file-sharing platforms, or any other public or private platforms
Reverse engineer, decompile, or disassemble any software or technical aspects of our platform
Use any automated means (bots, scrapers, etc.) to access or download Content
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use the Content to create competing products or services
Share Content with individuals who have not purchased access to our programs

6.4 User-Generated Content

By participating in community discussions, submitting questions, or sharing content within our programs, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display your contributions for program improvement and marketing purposes. You represent that any content you submit does not violate third-party rights.

6.5 Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe your copyrighted work has been infringed, contact us at [email protected] with detailed information about the alleged infringement.

6.6 Enforcement

Violation of these intellectual property terms may result in immediate termination of your access without refund and potential legal action for damages and injunctive relief.

7. User Conduct and Community Guidelines

7.1 Professional Conduct Standards

As a participant in Launch Ramp programs, you agree to maintain professional standards in all interactions. This includes communications in our community platform, during live calls, and in any correspondence with staff or other participants.

7.2 Prohibited Conduct

You agree that you will NOT:

Post, share, or transmit any content that is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
Engage in personal attacks, discrimination, or harassment based on race, gender, religion, nationality, disability, sexual orientation, or age
Share false, misleading, or deceptive information
Promote competing products, services, or business opportunities without explicit permission
Spam other participants with unsolicited messages or promotional content
Share personal contact information of other participants without consent
Attempt to recruit participants for other programs, services, or business ventures
Post content that violates any applicable laws or regulations
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Interfere with or disrupt the platform, servers, or networks used to provide our services
Attempt to gain unauthorized access to other user accounts or our systems

7.3 Content Moderation

We reserve the right to monitor, edit, or remove any user-generated content at our sole discretion. We may also restrict or terminate access for users who violate these guidelines.

7.4 Reporting Violations

If you encounter content or behavior that violates these guidelines, report it immediately to [email protected].

8. Technical Requirements and Platform Access

8.1 System Requirements

To access our services, you must have:

A reliable internet connection capable of streaming video content
A modern web browser (Chrome, Firefox, Safari, or Edge)
An email address for account communications
For live sessions: a computer or mobile device with audio/video capabilities

8.2 Platform Availability

While we strive to maintain 99% uptime, we do not guarantee uninterrupted access to our platform. We reserve the right to perform maintenance, updates, or modifications that may temporarily affect availability.

8.3 User Responsibility

You are responsible for:

Maintaining the confidentiality of your login credentials
Ensuring your internet connection meets requirements for accessing content
Keeping your contact information current
Backing up any personal work or notes created during the program

8.4 Technical Support

Technical support is provided via email at [email protected]. We will make reasonable efforts to resolve technical issues but are not liable for problems caused by your internet connection, hardware, or software.

9. Privacy and Communications

9.1 Information Collection

We collect and process personal information as described in our Privacy Policy, which is incorporated by reference into these Terms. By using our services, you consent to our collection and use of information as outlined in our Privacy Policy.

9.2 Communication Preferences

By enrolling in our programs, you consent to receive emails related to your program participation, including course updates, session reminders, and important announcements. You may opt out of promotional emails but cannot opt out of essential program communications.

9.3 Confidentiality

Information shared during live sessions, accountability groups, or community discussions may include confidential business information from other participants. You agree to maintain confidentiality of all information shared by other participants.

10. Disclaimers and Limitations

10.1 Educational Content Only

Launch Ramp provides educational content. We do not provide legal, financial, accounting, tax, or investment advice. All content is for informational purposes only. You should consult with qualified professionals before making business, legal, or financial decisions.

10.2 No Guarantee of Results

Individual results vary significantly based on factors including but not limited to: personal effort, market conditions, economic factors, existing skills, available time, and implementation of taught strategies. We make no representations or warranties regarding specific outcomes, income levels, or business success. Any earnings examples or case studies shared are not typical results and should not be considered guarantees.

10.3 Market Risks

Starting an independent consulting business involves inherent risks including market volatility, competition, regulatory changes, and economic downturns. You acknowledge these risks and agree that your decision to start a business is based on your own judgment and research.

10.4 Third-Party Services

Our programs may reference or integrate with third-party services, tools, or platforms. We are not responsible for the availability, functionality, or policies of third-party services. Your use of third-party services is subject to their respective terms and conditions.

11. Limitation of Liability

11.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUNCH RAMP’S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

11.2 Exclusion of Damages

IN NO EVENT SHALL LAUNCH RAMP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Lost profits or revenue
Lost business opportunities
Lost data or information
Business interruption
Personal injury or property damage
Third-party claims

11.3 Service Availability

We are not liable for service interruptions caused by:

Internet service provider issues
Power outages or natural disasters
Cyber attacks or security breaches beyond our control
Government actions or regulatory changes
Acts of God or force majeure events

12. Indemnification

You agree to indemnify, defend, and hold harmless Launch Ramp, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

Your violation of these Terms
Your use of our services
Your business activities undertaken as a result of program participation
Any content you submit or share
Your violation of any third-party rights

13. Termination

13.1 Termination by User

You may terminate your account and discontinue use of our services at any time, subject to the cancellation procedures outlined in Section 5.

13.2 Termination by Launch Ramp

We reserve the right to terminate or suspend your access immediately, without prior notice, for any reason including but not limited to:

Violation of these Terms
Inappropriate conduct in community spaces
Fraudulent or illegal activity
Chargebacks or payment disputes
Sharing of proprietary content
Any behavior we deem harmful to other participants or our business

13.3 Effect of Termination

Upon termination:

Your access to all course materials and communities will be immediately revoked
Any ongoing payment obligations remain in effect
Provisions regarding intellectual property, confidentiality, and limitation of liability survive termination
No refunds will be provided except as specified in our money-back guarantee

14. Force Majeure

Neither party shall be liable for any failure to perform obligations under these Terms due to circumstances beyond their reasonable control, including but not limited to:

Natural disasters, pandemics, or public health emergencies
Government actions, regulations, or restrictions
Internet outages or cyber attacks
Labor disputes or supplier failures
Any other unforeseeable events that prevent performance

In such cases, we will make reasonable efforts to notify you and resume services as soon as possible.

15. Modifications to Terms

15.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our website. We will make reasonable efforts to notify you of material changes via email or platform notification.

15.2 Continued Use

Your continued use of our services after any modification constitutes acceptance of the updated Terms. If you do not agree to modifications, you must discontinue use of our services.

15.3 Version Control

We will maintain version dates on our Terms to help you identify when changes were made.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to conflict of law principles.

16.2 Jurisdiction

Any legal disputes arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in Oklahoma. You consent to personal jurisdiction in these courts.

16.3 Dispute Resolution Process

Before filing any legal action, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We commit to working in good faith to resolve any legitimate concerns.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Launch Ramp regarding our services and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to reflect the parties’ intent as closely as possible.

17.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

17.5 Independent Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and LaunchRamp. You remain an independent party, and LaunchRamp is providing educational services only.

18. Contact Information

For all inquiries related to these Terms of Service or our programs:

Email: [email protected]
Subject Line Guidelines:

Billing questions: “Billing – [Your Issue]”
Technical support: “Technical – [Your Issue]”
Refund requests: “Refund Request – [Your Name]”
Subscription cancellation requests: “Cancel Subscription – [Your Name]”
General questions: “General – [Your Topic]”

Response Time: We strive to respond to all inquiries within 48 hours during business days (Monday-Friday, excluding holidays).

Last Updated: 08/11/2025

By using Launch Ramp services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.